Miscooling shall not constitute failure of the NTC. The cause may also be cable, connector, fan, defrosting, neck sealing or other part of the device.
If the resistance in the slight movement of the cable jumps, the connection may be a problem. If stable, however, you still need a correct table to assess if it fits the temperature.
Do not heat the tip with an open flame or bypass protection. In case of electrical or cooling system interventions, diagnostics should be continued by a qualified repairer.
Select products according to the above criteria; the list is not a confirmation that they are all interchangeable.